Author
Kösen, Ceren, Arslan, Hüseyin, Çelik, Sönmez
Publication Place
Ibn Haldun University -
Ibn Haldun University
Subject
Ibn Khaldun studies journal (Online), 2024, Vol.9 (1), p.23-36
Type
Book
Language
ara,tur
Digital
Yes
Manuscript
No
Library
Leitir Library
Library Asset ID
EISSN: 2651-379X, DOI: 10.36657/ihcd.2024.116
Record ID
cdi_doaj_primary_oai_doaj_org_article_0d2dcbd498d940e288a2a671d6e2008e
Library Location
DOAJ Directory of Open Access Journals
Notes
It is an important and accepted approach today that employees are the most important intermediary element that reflects the showcase of the institution they work for. The high level of the employees' abilities, their commitment to their jobs, and their performance towards the results of the work also indicate that the feeling of happiness they feel at work is met. The sample of this study is retail workers serving in the retail sportswear sector in Istanbul. Survey method was used to collect data. In the light of the data obtained, Structural Equation Model (SEM) was used to develop research model hypotheses with the AMOS program. According to the research findings, it has been determined that happiness at work occurs as a result of its mediating role in the relationship between emotional labor and job performance. It is thought that the findings will contribute to the literature and interested researchers.
Detaylı Başlık
İşgören mutluluğu ile duygusal emek ve iş performansı ilişkisi
