Platform coopetition in the tourism industry: conflicts and tensions caused by the closure of Booking.com in Turkey

Name: Platform coopetition in the tourism industry: conflicts and tensions caused by the closure of Booking.com in Turkey
Author: Bilbil, Ebru Tekin

İsim	Platform coopetition in the tourism industry: conflicts and tensions caused by the closure of Booking.com in Turkey
Yazar	Bilbil, Ebru Tekin
Basım Tarihi:	2019-08-09
Basım Yeri	- Taylor & Francis
Konu	Governance network theory, Booking.com, Tourism, Hotels, Coopetition, Platform, Online, Travel agencies
Tür	Süreli Yayın
Dil	İngilizce
Dijital	Evet
Yazma	Hayır
Kütüphane:	Özyeğin Üniversitesi
Demirbaş Numarası	1368-3500
Kayıt Numarası	aea6e99e-4be4-4a1c-b184-6e9b0da0d5e7
Lokasyon	Hotel Management
Tarih	2019-08-09
Örnek Metin	In March 2017, as a result of a precautionary interim decision made by the courts based on the case relating to ‘unfair competition practices’, Booking.com closed its platform for inbound tourism in Turkey and ceased operations. This was the first instance of an online booking platform halting access for inbound bookings for the domestic market. This platform-based relationship involves both cooperation and competition, and thus this paper identifies this relationship as platform coopetition. Based on the governance network theory and employing a case-study approach, the Booking.com case is examined from the viewpoint of tourism coopetition from two perspectives: industry-wide and agent-specific. The paper provides an analysis of these perspectives and the past and on-going process of Booking.com’s platform closure. The constitutive dynamics this case endangers the coopetitive environment of the tourism industry and thus creates destructive uncertainties, especially for small hotels. This analysis also reveals the issues in terms of political representation for digital service platform companies.
DOI	10.1080/13683500.2018.1461199
Cilt	22

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Platform coopetition in the tourism industry: conflicts and tensions caused by the closure of Booking.com in Turkey

Yazar Bilbil, Ebru Tekin

Basım Tarihi 2019-08-09

Basım Yeri - Taylor & Francis

Konu Governance network theory, Booking.com, Tourism, Hotels, Coopetition, Platform, Online, Travel agencies

Tür Süreli Yayın

Dil İngilizce

Dijital Evet

Yazma Hayır

Kütüphane Özyeğin Üniversitesi

Demirbaş Numarası 1368-3500

Kayıt Numarası aea6e99e-4be4-4a1c-b184-6e9b0da0d5e7

Lokasyon Hotel Management

Tarih 2019-08-09

Örnek Metin In March 2017, as a result of a precautionary interim decision made by the courts based on the case relating to ‘unfair competition practices’, Booking.com closed its platform for inbound tourism in Turkey and ceased operations. This was the first instance of an online booking platform halting access for inbound bookings for the domestic market. This platform-based relationship involves both cooperation and competition, and thus this paper identifies this relationship as platform coopetition. Based on the governance network theory and employing a case-study approach, the Booking.com case is examined from the viewpoint of tourism coopetition from two perspectives: industry-wide and agent-specific. The paper provides an analysis of these perspectives and the past and on-going process of Booking.com’s platform closure. The constitutive dynamics this case endangers the coopetitive environment of the tourism industry and thus creates destructive uncertainties, especially for small hotels. This analysis also reveals the issues in terms of political representation for digital service platform companies.

DOI 10.1080/13683500.2018.1461199

Cilt 22