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Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology

İsim Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology
Yazar Büyüközkan, G., Havle, Celal Alpay, Feyzioğlu, O.
Basım Tarihi: 2021-03
Basım Yeri - Elsevier
Konu Airline industry, Digital competency, Digital transformation, IVIF AHP, IVIF VIKOR, Low-cost airlines
Tür Süreli Yayın
Dil İngilizce
Dijital Evet
Yazma Hayır
Kütüphane: Özyeğin Üniversitesi
Demirbaş Numarası 0969-6997
Kayıt Numarası 98ab87a3-e5fe-4789-9147-0f7d40188f75
Lokasyon Professional Flight Program
Tarih 2021-03
Notlar Scientific Research Projects Commission of Galatasaray University
Örnek Metin Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital passenger expectations. Hence, the purpose of the study is to introduce a new digital competency evaluation (DCE) model. The proposed model comprises technology transformation & implementation, and also transformation & adaptation management dimensions, with ten criteria and thirty sub-criteria. Criteria weights are calculated using the IVIF AHP method. The results show that the most significant dimension is transformation and adaptation management. The most digitally competent airline is selected through the IVIF VIKOR method. A case study concerning the LCAs is conducted in Turkey to verify the validity of the proposed model.
DOI 10.1016/j.jairtraman.2020.101998
Cilt 91
Kaynağa git Özyeğin Üniversitesi Özyeğin Üniversitesi
Özyeğin Üniversitesi Özyeğin Üniversitesi
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Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology

Yazar Büyüközkan, G., Havle, Celal Alpay, Feyzioğlu, O.
Basım Tarihi 2021-03
Basım Yeri - Elsevier
Konu Airline industry, Digital competency, Digital transformation, IVIF AHP, IVIF VIKOR, Low-cost airlines
Tür Süreli Yayın
Dil İngilizce
Dijital Evet
Yazma Hayır
Kütüphane Özyeğin Üniversitesi
Demirbaş Numarası 0969-6997
Kayıt Numarası 98ab87a3-e5fe-4789-9147-0f7d40188f75
Lokasyon Professional Flight Program
Tarih 2021-03
Notlar Scientific Research Projects Commission of Galatasaray University
Örnek Metin Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital passenger expectations. Hence, the purpose of the study is to introduce a new digital competency evaluation (DCE) model. The proposed model comprises technology transformation & implementation, and also transformation & adaptation management dimensions, with ten criteria and thirty sub-criteria. Criteria weights are calculated using the IVIF AHP method. The results show that the most significant dimension is transformation and adaptation management. The most digitally competent airline is selected through the IVIF VIKOR method. A case study concerning the LCAs is conducted in Turkey to verify the validity of the proposed model.
DOI 10.1016/j.jairtraman.2020.101998
Cilt 91
Özyeğin Üniversitesi
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