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Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology

Title	Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology
Author	Büyüközkan, G., Havle, Celal Alpay, Feyzioğlu, O.
Publication Date:	2021-03
Publication Place	- Elsevier
Subject	Airline industry, Digital competency, Digital transformation, IVIF AHP, IVIF VIKOR, Low-cost airlines
Type	Periodical
Language	English
Digital	Yes
Manuscript	No
Library:	Özyeğin University
Library Asset ID	0969-6997
Record ID	98ab87a3-e5fe-4789-9147-0f7d40188f75
Library Location	Professional Flight Program
Date	2021-03
Notes	Scientific Research Projects Commission of Galatasaray University
Sample Text	Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital passenger expectations. Hence, the purpose of the study is to introduce a new digital competency evaluation (DCE) model. The proposed model comprises technology transformation & implementation, and also transformation & adaptation management dimensions, with ten criteria and thirty sub-criteria. Criteria weights are calculated using the IVIF AHP method. The results show that the most significant dimension is transformation and adaptation management. The most digitally competent airline is selected through the IVIF VIKOR method. A case study concerning the LCAs is conducted in Turkey to verify the validity of the proposed model.
DOI	10.1016/j.jairtraman.2020.101998
Cilt	91

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Özyeğin University

Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology

Author Büyüközkan, G., Havle, Celal Alpay, Feyzioğlu, O.

Publication Date 2021-03

Publication Place - Elsevier

Subject Airline industry, Digital competency, Digital transformation, IVIF AHP, IVIF VIKOR, Low-cost airlines

Type Periodical

Language English

Digital Yes

Manuscript No

Library Özyeğin University

Library Asset ID 0969-6997

Record ID 98ab87a3-e5fe-4789-9147-0f7d40188f75

Library Location Professional Flight Program

Date 2021-03

Notes Scientific Research Projects Commission of Galatasaray University

Sample Text Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital passenger expectations. Hence, the purpose of the study is to introduce a new digital competency evaluation (DCE) model. The proposed model comprises technology transformation & implementation, and also transformation & adaptation management dimensions, with ten criteria and thirty sub-criteria. Criteria weights are calculated using the IVIF AHP method. The results show that the most significant dimension is transformation and adaptation management. The most digitally competent airline is selected through the IVIF VIKOR method. A case study concerning the LCAs is conducted in Turkey to verify the validity of the proposed model.

DOI 10.1016/j.jairtraman.2020.101998

Cilt 91