Managing expectations with emotional accountability: making City Hospitals accountable during the COVID-19 pandemic in Turkey

Title Managing expectations with emotional accountability: making City Hospitals accountable during the COVID-19 pandemic in Turkey
Author Demirag, I., Fırtın, C. E., Bilbil, Ebru Tekin
Publication Date: 2020-10
Publication Place - Emerald Publishing Limited
Subject Accountability, City hospitals, COVID-19 pandemic, Emotions, PPP, Turkey
Type Periodical
Language English
Digital Yes
Manuscript No
Library: Özyeğin University
Library Asset ID 1096-3367
Record ID 62f5854a-be37-4f02-8beb-3b2dbf1c14a5
Library Location Hotel Management
Date 2020-10
Sample Text Purpose: This paper explores the role of the COVID-19 pandemic in the financial and parliamentary accountability mechanisms of public-private partnership (PPP) “City Hospitals” in Turkey. Diverse and changing accountability mechanisms are explored regarding budgetary, affordability and emotions during the COVID-19 pandemic. Design/methodology/approach: This is a case study of City Hospitals in Turkey. Empirical data are collected and analyzed qualitatively from publicly available government and related sources, Turkish National Audit reports (Sayistay), strategic healthcare investment plans, relevant laws, decrees and NGO reports and news articles. Findings: Existing accountability mechanisms for arranging and/or delivering value-for-money (VfM) in Turkish PPP hospitals are weak. This provided policy makers with more flexibility to manage expectations of its citizens in dealing with COVID-19 pandemic. Political decision makers, through PPPs, created political capital for themselves by engaging in emotional accountability at the expense of better financial and parliamentary accountability. Originality/value: This article contributes to the literature by articulating how roles of accountability change in crisis and introduces the concept of emotional accountability during a period of heavy infrastructure investments in City Hospitals in Turkey.
DOI 10.1108/JPBAFM-07-2020-0097
Cilt 32
View in source Özyeğin University Özyeğin University - Ottoman library catalog search
Özyeğin University - Ottoman library catalog search Özyeğin University

Managing expectations with emotional accountability: making City Hospitals accountable during the COVID-19 pandemic in Turkey

Author Demirag, I., Fırtın, C. E., Bilbil, Ebru Tekin
Publication Date 2020-10
Publication Place - Emerald Publishing Limited
Subject Accountability, City hospitals, COVID-19 pandemic, Emotions, PPP, Turkey
Type Periodical
Language English
Digital Yes
Manuscript No
Library Özyeğin University
Library Asset ID 1096-3367
Record ID 62f5854a-be37-4f02-8beb-3b2dbf1c14a5
Library Location Hotel Management
Date 2020-10
Sample Text Purpose: This paper explores the role of the COVID-19 pandemic in the financial and parliamentary accountability mechanisms of public-private partnership (PPP) “City Hospitals” in Turkey. Diverse and changing accountability mechanisms are explored regarding budgetary, affordability and emotions during the COVID-19 pandemic. Design/methodology/approach: This is a case study of City Hospitals in Turkey. Empirical data are collected and analyzed qualitatively from publicly available government and related sources, Turkish National Audit reports (Sayistay), strategic healthcare investment plans, relevant laws, decrees and NGO reports and news articles. Findings: Existing accountability mechanisms for arranging and/or delivering value-for-money (VfM) in Turkish PPP hospitals are weak. This provided policy makers with more flexibility to manage expectations of its citizens in dealing with COVID-19 pandemic. Political decision makers, through PPPs, created political capital for themselves by engaging in emotional accountability at the expense of better financial and parliamentary accountability. Originality/value: This article contributes to the literature by articulating how roles of accountability change in crisis and introduces the concept of emotional accountability during a period of heavy infrastructure investments in City Hospitals in Turkey.
DOI 10.1108/JPBAFM-07-2020-0097
Cilt 32
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