Gracefully yours: Would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?

Title Gracefully yours: Would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
Author Döğerlioğlu-Demir, Kıvılcım, Ng, A. H., Koçaş, C.
Publication Date: 2023-11
Publication Place - Elsevier
Subject Animated logos, Customer orientation, Emotional intelligence, Logos, Movements, Service quality
Type Periodical
Language English
Digital Yes
Manuscript No
Library: Özyeğin University
Library Asset ID 0969-6989
Record ID b11f4182-cdff-43bd-8511-e7bfe95389b8
Library Location Business Administration
Date 2023-11
Sample Text Subtle bodily movements such as gracefulness (defined as smoothness, control and elegance in movements) are readily legible by others and these movements might serve as important cues to other people's personal characteristics. The results of four studies contribute theoretically to research on the relationship between movements and emotional intelligence. In study 1, manipulating grace in movements using the Laban Movement Analysis (LMA) system, a person who moves gracefully was found to be judged as more emotionally intelligent (EI) than one who does not move gracefully. In Study 2, EI was shown to predict gracefulness, with EI self-reported by the participants and gracefulness rated by raters. Study 3 demonstrated that a person who moves gracefully (vs. non-gracefully) is judged as more suitable to be a salesperson/spokesperson for a company, mediated by perceived EI. Study 4 showed that a brand whose logo moves gracefully (vs. non-gracefully) is judged as more adaptable and as having higher service quality. Current research documents a consequential impact of such cues on consumption and have substantial practical implications for marketers.
DOI 10.1016/j.jretconser.2023.103484
Cilt 75
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Gracefully yours: Would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?

Author Döğerlioğlu-Demir, Kıvılcım, Ng, A. H., Koçaş, C.
Publication Date 2023-11
Publication Place - Elsevier
Subject Animated logos, Customer orientation, Emotional intelligence, Logos, Movements, Service quality
Type Periodical
Language English
Digital Yes
Manuscript No
Library Özyeğin University
Library Asset ID 0969-6989
Record ID b11f4182-cdff-43bd-8511-e7bfe95389b8
Library Location Business Administration
Date 2023-11
Sample Text Subtle bodily movements such as gracefulness (defined as smoothness, control and elegance in movements) are readily legible by others and these movements might serve as important cues to other people's personal characteristics. The results of four studies contribute theoretically to research on the relationship between movements and emotional intelligence. In study 1, manipulating grace in movements using the Laban Movement Analysis (LMA) system, a person who moves gracefully was found to be judged as more emotionally intelligent (EI) than one who does not move gracefully. In Study 2, EI was shown to predict gracefulness, with EI self-reported by the participants and gracefulness rated by raters. Study 3 demonstrated that a person who moves gracefully (vs. non-gracefully) is judged as more suitable to be a salesperson/spokesperson for a company, mediated by perceived EI. Study 4 showed that a brand whose logo moves gracefully (vs. non-gracefully) is judged as more adaptable and as having higher service quality. Current research documents a consequential impact of such cues on consumption and have substantial practical implications for marketers.
DOI 10.1016/j.jretconser.2023.103484
Cilt 75
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