Influence of culture, transparency, trust, and degree of automation on automation use

Name: Influence of culture, transparency, trust, and degree of automation on automation use
Author: Chien, S. Y., Lewis, M., Sycara, K., Kumru, Asiye, Liu, J. S.

İsim	Influence of culture, transparency, trust, and degree of automation on automation use
Yazar	Chien, S. Y., Lewis, M., Sycara, K., Kumru, Asiye, Liu, J. S.
Basım Tarihi:	2020-06
Basım Yeri	- IEEE
Konu	Automation, Thermostats, Cultural differences, Face, Furnaces, Task analysis, Temperature measurement, Automation transparency, Cultural differences, Degree of automation (DOA), Trust in automation
Tür	Süreli Yayın
Dil	İngilizce
Dijital	Evet
Yazma	Hayır
Kütüphane:	Özyeğin Üniversitesi
Demirbaş Numarası	2168-2291
Kayıt Numarası	e6886443-f900-4e57-8c73-25dfe0651e8c
Lokasyon	Psychology
Tarih	2020-06
Notlar	United States Department of Defense Air Force Office of Scientific Research (AFOSR)
Örnek Metin	The reported study compares groups of 120 participants each, from the United States (U.S.), Taiwan (TW), and Turkey (TK), interacting with versions of an automated path planner that vary in transparency and degree of automation. The nationalities were selected in accordance with the theory of cultural syndromes as representatives of Dignity (U.S.), Face (TW), and Honor (TK) cultures, and were predicted to differ in readiness to trust automation, degree of transparency required to use automation, and willingness to use systems with high degrees of automation. Three experimental conditions were tested. In the first, highlight, path conflicts were highlighted leaving rerouting to the participant. In the second, replanner made requests for permission to reroute when a path conflict was detected. The third combined condition increased transparency of the replanner by combining highlighting with rerouting to make the conflict on which decision was based visible to the user. A novel framework relating transparency, stages of automation, and trust in automation is proposed in which transparency plays a primary role in decisions to use automation but is supplemented by trust where there is insufficient information otherwise. Hypothesized cultural effects and framework predictions were confirmed.
DOI	10.1109/THMS.2019.2931755
Cilt	50

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Influence of culture, transparency, trust, and degree of automation on automation use

Yazar Chien, S. Y., Lewis, M., Sycara, K., Kumru, Asiye, Liu, J. S.

Basım Tarihi 2020-06

Basım Yeri - IEEE

Konu Automation, Thermostats, Cultural differences, Face, Furnaces, Task analysis, Temperature measurement, Automation transparency, Cultural differences, Degree of automation (DOA), Trust in automation

Tür Süreli Yayın

Dil İngilizce

Dijital Evet

Yazma Hayır

Kütüphane Özyeğin Üniversitesi

Demirbaş Numarası 2168-2291

Kayıt Numarası e6886443-f900-4e57-8c73-25dfe0651e8c

Lokasyon Psychology

Tarih 2020-06

Notlar United States Department of Defense Air Force Office of Scientific Research (AFOSR)

Örnek Metin The reported study compares groups of 120 participants each, from the United States (U.S.), Taiwan (TW), and Turkey (TK), interacting with versions of an automated path planner that vary in transparency and degree of automation. The nationalities were selected in accordance with the theory of cultural syndromes as representatives of Dignity (U.S.), Face (TW), and Honor (TK) cultures, and were predicted to differ in readiness to trust automation, degree of transparency required to use automation, and willingness to use systems with high degrees of automation. Three experimental conditions were tested. In the first, highlight, path conflicts were highlighted leaving rerouting to the participant. In the second, replanner made requests for permission to reroute when a path conflict was detected. The third combined condition increased transparency of the replanner by combining highlighting with rerouting to make the conflict on which decision was based visible to the user. A novel framework relating transparency, stages of automation, and trust in automation is proposed in which transparency plays a primary role in decisions to use automation but is supplemented by trust where there is insufficient information otherwise. Hypothesized cultural effects and framework predictions were confirmed.

DOI 10.1109/THMS.2019.2931755

Cilt 50