Tactical inventory planning at alcatel-lucent’s repair and exchange services

Name: Tactical inventory planning at alcatel-lucent’s repair and exchange services
Author: Doğru, M. K., Özen, Ulaş

İsim	Tactical inventory planning at alcatel-lucent’s repair and exchange services
Yazar	Doğru, M. K., Özen, Ulaş
Basım Tarihi:	2015-05-01
Basım Yeri	- Informs
Konu	Heuristics, Multiple-item/multiechelon inventory system, Spare-parts inventory management, Stochastic modeling
Tür	Süreli Yayın
Dil	İngilizce
Dijital	Evet
Yazma	Hayır
Kütüphane:	Özyeğin Üniversitesi
Demirbaş Numarası	0092-2102
Kayıt Numarası	91db231d-8b3e-4e96-bfae-553dd310e0c6
Lokasyon	Management Information Systems
Tarih	2015-05-01
Örnek Metin	Alcatel-Lucent, a major telecommunications equipment manufacturer, provides equipment, solutions, and services to customers worldwide. Post-sales support services are a growing business segment for the company, and require significant investment in spare parts. The inventory investment constitutes a considerable portion of the total cost of providing post-sales support services for new customer contracts; it is also an important element in estimating new contract offerings and evaluating and redesigning business processes that affect inventories. Because of Alcatel-Lucent's two-echelon supply chain structure, inventory sizing for post-sales support services is a complicated task that spreadsheet applications cannot handle adequately. Thus, the company's repair and exchange services (RES) group needed a fast, user-friendly, and generic software solution with advanced analytic capabilities to support its business tendering and evaluation processes. To meet this requirement, we developed the tactical inventory planning tool, which uses stochastic modeling and optimization algorithms, for this purpose. Although the tool's primary function is to support the RES business tendering process, it has also been useful in other business analysis because of its generic nature.
DOI	10.1287/inte.2014.0782
Cilt	45

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Tactical inventory planning at alcatel-lucent’s repair and exchange services

Yazar Doğru, M. K., Özen, Ulaş

Basım Tarihi 2015-05-01

Basım Yeri - Informs

Konu Heuristics, Multiple-item/multiechelon inventory system, Spare-parts inventory management, Stochastic modeling

Tür Süreli Yayın

Dil İngilizce

Dijital Evet

Yazma Hayır

Kütüphane Özyeğin Üniversitesi

Demirbaş Numarası 0092-2102

Kayıt Numarası 91db231d-8b3e-4e96-bfae-553dd310e0c6

Lokasyon Management Information Systems

Tarih 2015-05-01

Örnek Metin Alcatel-Lucent, a major telecommunications equipment manufacturer, provides equipment, solutions, and services to customers worldwide. Post-sales support services are a growing business segment for the company, and require significant investment in spare parts. The inventory investment constitutes a considerable portion of the total cost of providing post-sales support services for new customer contracts; it is also an important element in estimating new contract offerings and evaluating and redesigning business processes that affect inventories. Because of Alcatel-Lucent's two-echelon supply chain structure, inventory sizing for post-sales support services is a complicated task that spreadsheet applications cannot handle adequately. Thus, the company's repair and exchange services (RES) group needed a fast, user-friendly, and generic software solution with advanced analytic capabilities to support its business tendering and evaluation processes. To meet this requirement, we developed the tactical inventory planning tool, which uses stochastic modeling and optimization algorithms, for this purpose. Although the tool's primary function is to support the RES business tendering process, it has also been useful in other business analysis because of its generic nature.

DOI 10.1287/inte.2014.0782

Cilt 45