Existing barriers and suggested solutions for dealing with air passengers with specific access requirements: A systematic literature review

Name: Existing barriers and suggested solutions for dealing with air passengers with specific access requirements: A systematic literature review
Author: Martin-Domingo, Luis, Adiloğlu-Yalçınkaya, Leyla, Ertürk, Mehmet, Farkić, J.

İsim	Existing barriers and suggested solutions for dealing with air passengers with specific access requirements: A systematic literature review
Yazar	Martin-Domingo, Luis, Adiloğlu-Yalçınkaya, Leyla, Ertürk, Mehmet, Farkić, J.
Basım Tarihi:	2024-03
Basım Yeri	- Elsevier
Konu	Air transportation, Accessibility, Inclusivity, Systematic literature review, Passenger with reduced mobility, Passengers with disabilities
Tür	Süreli Yayın
Dil	İngilizce
Dijital	Evet
Yazma	Hayır
Kütüphane:	Özyeğin Üniversitesi
Demirbaş Numarası	2-s2.0-85184041645
Kayıt Numarası	fa70d73e-93ff-435d-a0b6-4536043cc457
Lokasyon	Aviation Management
Tarih	2024-03
Notlar	European Education and Culture Executive Agency ; Education, Audiovisual and Culture Executive Agency
Örnek Metin	This paper reviews the existing literature concerned with air passengers with specific access requirements, often referred as passengers with disabilities (PwDs) or passengers with reduced mobility (PRMs). While accessibility in air transport is an emerging field of research, the literature lacks a more in-depth understanding of the barriers that air passengers face, which can guide future research and help practitioners in improving the services to this passenger segment. To this end, we conducted a systematic review of 50 peer-reviewed articles to explore how these challenges have been addressed in existing literature. The analysis expanded upon the established primary barrier categories (architectural, transport, communication and information, attitudinal, and technological). Within these categories, novel sub-groups of barriers were identified and proposed. The analysis further revealed the most suggested solutions to overcoming those barriers: i) legal obligations and standard operational procedures; ii) improving airport facilities and services; iii) digitalization of operations and services; iv) recommendations for improving cabin safety and accessibility; and v) training for airport and airline staff. This study emphasizes the importance of gaining a thorough understanding of the challenges faced by PwDs and calls for more collaborative efforts from various stakeholders to enhance the accessibility and inclusivity of air travel.
DOI	10.1016/j.rtbm.2024.101104
Cilt	53

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Existing barriers and suggested solutions for dealing with air passengers with specific access requirements: A systematic literature review

Yazar Martin-Domingo, Luis, Adiloğlu-Yalçınkaya, Leyla, Ertürk, Mehmet, Farkić, J.

Basım Tarihi 2024-03

Basım Yeri - Elsevier

Konu Air transportation, Accessibility, Inclusivity, Systematic literature review, Passenger with reduced mobility, Passengers with disabilities

Tür Süreli Yayın

Dil İngilizce

Dijital Evet

Yazma Hayır

Kütüphane Özyeğin Üniversitesi

Demirbaş Numarası 2-s2.0-85184041645

Kayıt Numarası fa70d73e-93ff-435d-a0b6-4536043cc457

Lokasyon Aviation Management

Tarih 2024-03

Notlar European Education and Culture Executive Agency ; Education, Audiovisual and Culture Executive Agency

Örnek Metin This paper reviews the existing literature concerned with air passengers with specific access requirements, often referred as passengers with disabilities (PwDs) or passengers with reduced mobility (PRMs). While accessibility in air transport is an emerging field of research, the literature lacks a more in-depth understanding of the barriers that air passengers face, which can guide future research and help practitioners in improving the services to this passenger segment. To this end, we conducted a systematic review of 50 peer-reviewed articles to explore how these challenges have been addressed in existing literature. The analysis expanded upon the established primary barrier categories (architectural, transport, communication and information, attitudinal, and technological). Within these categories, novel sub-groups of barriers were identified and proposed. The analysis further revealed the most suggested solutions to overcoming those barriers: i) legal obligations and standard operational procedures; ii) improving airport facilities and services; iii) digitalization of operations and services; iv) recommendations for improving cabin safety and accessibility; and v) training for airport and airline staff. This study emphasizes the importance of gaining a thorough understanding of the challenges faced by PwDs and calls for more collaborative efforts from various stakeholders to enhance the accessibility and inclusivity of air travel.

DOI 10.1016/j.rtbm.2024.101104

Cilt 53